Shipping:
We will ship your order at SAME/NEXT working day of payment receipt. To process your order quickly and correctly, please provide us your full delivery address including post code/zip code, county/provice name. Please also remember to leave your contact number and email address.
We have two ways to shipping your order ,All Packages send out from china to all over the world .
1.EMS international express - Shipping time: 5-7 workdays
2.UPS international express - Shipping time: 3-5 workdays
*Please note that delays can occur in customs, and these delays are beyond our control
*The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt
**Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Can someone else sign for my delivery?
Yes, anyone at the specified delivery address can sign for the goods.
Do I have to pay import charges?
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Do you deliver to my country?
We deliver to the following countries (international):
Austria | Finland | Denmark | Poland |
It’s always difficult buying over the internet when you cannot see the item in your hand or our case on your head to confirm if the colour or style is the correct choice for you. SeekHair.com will only accept Returns for items that are still in resalable condition.
Returns:
SeekHair.com offer a 85% refund on the purchase price excluding postage if you are not 100% satisfied with the style or colour.
The 85% refund is because all hair products have to be professionally cleaned due to health reasons.
Return / Exchange requests MUST be made within 3 days of taking delivery.
SeekHair.com Return & Exchange Terms and Conditions:
Ø Items must be in Original Packaging with no Rips, Tears or Cuts.
Ø Items will not have a worn smell.. eg Perfume, Smoke etc..
Ø Items must have Tags still attached.
Ø Items must not be damaged or altered in anyway.
Ø All Accessories & Items Purchased within the Discounted Section are non returnable.
